Introduction & Commitment
Casinoscores (casinoscores.onl) is an online Sports Betting and casino platform serving users in Bangladesh and internationally. Our privacy policy is a clear commitment — your personal data will never be sold to third parties or used for any unauthorized purpose.
This privacy policy applies to all users who visit the casinoscores website, create an account, or use any of our services. Accessing this page or creating an account means you agree to this privacy policy.
Key Points: casinoscores uses your personal data solely to deliver services, ensure security, and meet legal obligations. We never sell your data to advertisers.
What Information Collected
Casinoscores collects user information through various means. In every case, only the necessary data is requested — we do not collect excessive or unnecessary information.
Information Collected at Registration
- Full name and date of birth (for age verification)
- Email address & phone number
- Residential address and country
- Preferred Currency & Language
- Username & Password (Encrypted)
Information Collected During KYC Verification
- Copy of national ID, passport, or driving license
- Selfie or live face verification (if required)
- Utility bill or bank statement (for address verification)
- Payment Method Details
Automatically Collected Information
- IP Address & Device Type
- Browser & Operating System Information
- Time spent on site and list of pages visited
- Betting History & Transaction Records
- Cookies & Session Data
| Type of Information | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Phone Number | 2FA & Security Verification | Yes |
| Identity Document | KYC & Age Verification | Yes for Withdrawal |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP Address | Fraud Prevention | Automatic |
| Cookies | Improving User Experience | Optional |
Of Information Usage
Casinoscores uses collected data only for specific, lawful purposes. By agreeing to this privacy policy, you consent to these uses.
Primary Use
- Account creation, management, and verification.
- Processing deposits, withdrawals, and betting transactions.
- Providing customer service and support.
- Prevention of fraud and money laundering.
- Meeting legal and regulatory obligations.
Secondary Use (Subject to Your Consent)
- Sending personalized bonus and promotion offers.
- Improving platform services and user experience.
- Keeping you informed about new features and updates.
- Conducting surveys and collecting feedback.
You can unsubscribe from marketing emails at any time. However, essential service-related notifications cannot be turned off.
Information Sharing Policy
Casinoscores never sells, rents, or commercially transfers your personal data. However, information may be shared in the following limited circumstances:
- Service Providers: Payment gateways, KYC verification providers, and hosting providers are given limited data access solely to deliver their services. They are not permitted to use this information for any other purpose.
- Legal Obligation: Information may be disclosed in response to a court order, government directive, or regulatory authority request.
- Fraud Prevention: Relevant authorities may be notified in cases of suspicious activity.
- Business Transfer: If casinoscores is acquired or merged, the new entity will also be bound by this Privacy Policy.
We never sell or share your information with advertisers, brokers, or data aggregators.
Cookies Policy
Casinoscores uses cookies on its website to enhance the user experience and ensure site functionality. Cookies are small text files stored in your browser.
Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at end of session |
| Functional Cookies | Language preferences, layout settings | 1 Year |
| Analytics Cookies | User Behavior Analysis | 6 Months |
| Marketing Cookies | Showing Relevant Offers | 30 Days (Optional) |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.
Data Security Measures
Casinoscores follows industry-standard technologies and processes to protect your data. Our security systems are regularly audited by independent third parties.
- 256-Bit SSL/TLS Encryption — on all data transmissions.
- AES-256 encryption — for stored sensitive data.
- Two-Factor Authentication (2FA) — applied at account login and withdrawal.
- Firewall and intrusion detection system — active at all times.
- Regular security audits and penetration testing.
- Data backup — on secure, encrypted servers.
Warning: casinoscores will never ask for your password or OTP via email or phone. If anyone requests this, contact our support team immediately.
Your Rights
As a casinoscores member, you have several important rights regarding your personal data. We respect these rights and are committed to fulfilling them in a timely manner.
Right to Access Information
You have the right to know what information we hold about you. Upon request, this will be provided within 30 days.
Right to Rectification
If any of your information is inaccurate, you may request a correction. Changes can be made through your account settings or via our support team.
Right to Erasure
If you close your account, you may request deletion of your data; however, certain information may need to be retained for a specified period for legal reasons.
Right to Restrict Processing
You may request that processing of your data be temporarily paused under certain circumstances.
Data Portability
You may request an export of your data in a standard format for use with another service.
Right to Object
You may object to the use of your data for marketing purposes, and we are required to comply.
Data Retention Period
Casinoscores does not retain your data longer than necessary. Retention periods vary depending on the type of information.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration your account remains active | For Service Delivery |
| Transaction Records | 5 Years | Financial Regulation Laws |
| KYC Documents | 5 Years | AML Legal Obligations |
| Betting History | 3 Years | Responsible Gaming Monitoring |
| Cookie Data | 30 Days – 1 Year | User Experience |
| Support Chat Logs | 2 Years | Service Quality Improvement |
Once the retention period expires, data is automatically deleted or anonymized using secure methods. You will be notified if the retention period is extended due to legal obligations.
Minors Security Policy
Casinoscores is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Age is verified at registration, and KYC verification is required in cases of suspected underage use.
If we become aware that an account has been created by someone under the age of 18, we will immediately close that account and delete all associated data.
For Parents: If your child has accidentally created an account on casinoscores, please contact our support team immediately. We will act promptly.
Policy Changes
Casinoscores reserves the right to update this privacy policy as needed. For significant changes, we will notify you at your registered email address and post a notice on the website.
The date of each update will be shown at the top of this page. Continued use of the site after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions about this privacy policy, please contact our support team. Our email: [email protected]